Reservation Duration Defaults

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Reservation Duration Defaults

These settings control the default length of new reservations and set a time limit for bookings made directly from room display tablets or QR codes (without a logged-in user)

You can find these settings in Admin Panel → Settings → Reservations → Booking Limits.

Default Reservation Duration

This setting defines the duration that is pre-filled when a user creates a new reservation. Users can still change it manually — this is just the starting value shown in the booking form.

To change it:

  1. Go to Admin Panel → Settings → Reservations → Booking Options
  2. Under Reservation Duration Defaults, select the desired duration
  3. Save

The default value is 30 minutes.

Max Duration for Unidentified Users

This setting applies to Quick Reservations (bookings made directly from a room display tablet or by scanning a QR code, without a logged-in host)

Because these reservations are anonymous (no user account is associated), you may want to cap how long someone can hold a room this way. Enabling this limit prevents a single walk-up booking from blocking a room for an extended period.

To enable and configure it:

  1. Go to Admin Panel → Settings → Reservations → Booking Limits
  2. Check Enable limit for unidentified users
  3. Enter the maximum duration in minutes in the Max duration for unidentified users field
  4. Save

If the checkbox is unchecked, there is no time limit on Quick Reservations.

Good to Know

  • For broader booking limits per user role or team, see https://www.roomzilla.net/roomzilla-knowledge-base/custom-booking-limits/
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