FAQs

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FAQ

 

Here are the answers to some of the most common questions asked by our customers before they buy our product. If there’s something you feel has not been covered by our website, feel free to refer to our FAQ:

 


Roomzilla Account

 

What do I need to start with Roomzilla?

Being a cloud based application you only need an internet connection to use Roomzilla. Of course you do have the option to use room displays but these are not required for Roomzilla. Get in touch with us at Team@Roomzilla.net for more information.

How much does Roomzilla cost?

Roomzilla is priced at $20 per room per month.

Whats a resource? and what types can I add to Roomzilla?

A Resource is what you are booking from Roomzilla and varies from company to company. We don’t want to limit you on what you can add to Roomzilla so if you can’t find the right category  get in touch with us so we can get it added for you.

Can I add more resources to my subscription?

With Roomzilla your subscription is flexible so you only pay for what you use. Head to the admin section to add, edit or enable your resources.

How to I become a paying customer?

Simply, add your card to your Roomzilla page or let our sales team know, we can then assist with anything you may need before the launch.

Do you have an app I can download?

Currently we don’t have a downloadable application but we are in the process of getting one created. Keep an eye on our social media for updates.

Is there a limit to how many Resources we can have?

You have full control over your page and can add as many or as few resources as you would like. With our Filtering tools the perfect resource is easy to find.

 


 

Trial Account

Can I access all features on my trial?

Yes, we want you to experience all of Roomzilla power so we have made every feature available for your trial. You can even arrange a demo with our support team to learn more about what we have available.

Whats the best thing about Roomzilla?

Simplicity and easiness of use, nothing is better than a powerful tool with a simply interface and that’s precisely what Roomzilla does.

How long will my trial last?

Your Roomzilla trial will last you for 14 days.

 


Approval Queue

How do I approve Reservations? 

An admin can approve Reservations within the Reservations tab on the admin section. Simply chose between the following three options: Approve, decline or decline with a message

How do I resubscribe to Roomzilla emails?

To update your preferences you will need to head to your last email from Roomzilla which will have a link at the bottom, now you will be able to decide what emails you will receive.

Who will approve my Reservation?

Your page admins have full control over all pending Reservations.

Find Out More


 

Auto Delete

How do I automatically remove missed Reservations?

Roomzilla can do this for you with our auto-delete feature, head to the “Admin section” and select the “Page Settings” tab, if you scroll down you will see the “Reservation Settings”. Here you can set how many minutes a user has to check in an if this is missed we will remove the booking and free up the space for you. Find out More

 


Hardware

Do you fit our room displays?

No, at Roomzilla we are just a software company, for your hardware you would need to purchase and install this separately.

What devices does Roomzilla work on?

Being a cloud based application Roomzilla is fully accessible from a browser on all devices.

What are the best tablets for Room displays?

We always recommend our customer use Apple iPads with Roomzilla but you can use most tablet devices as Room displays. As long as you have a browser with a Kiosk mode you are ready to go.

 


 

Office Maps

Can I upload a floor-plan?

Yes, Roomzilla has a full Office maps feature so your users can book all the resources directly from it. Simply head to the “Admin” section and select the “Office Maps” tab. Here you will firstly be able to upload the floor plan before outlining the conference rooms and start booking. Find out How

 


Office Equipment

Can I add portable equipment to our resources?

Yes, with Roomzilla there are no limits to what you can have available. When creating your resources you have the option to select the “Resource Type”. This will add a handy icon to the resource so other users can identify what type of resource it is.  

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